Agregar su numero de cuenta #PTY en la línea de dirección #2
Nombre:____________________________
Línea de dirección #1: 7801 NW 37th St.
Línea de dirección #2: #PTY_________
Ciudad: Doral
Estado: FL
Zip Code: 33166-6503
Teléfono: (305) 735-8551
http://secure2.transexpress.com/usa/how_it_works
We process orders within 3 business days. Shipping time after processing will take an additional 1-4 business days depending on your shipping destination and method of shipping. Check the above shipping schedule for FedEx and the USPS shipping chart below for the estimated delivery times.
If your order will take longer than 10 business days to process, we will notify you by email with an approximate shipping date of the item or items.
Once an order is placed you will be notified by e-mail with an order confirmation, another email will be sent when we begin to process your order, and one more email that includes the tracking number as soon as your order has shipped.
If you receive any wrong item(s) you must notify us within (3) days of receiving your order.
SHIPPING DELAYS
The following reasons may also result in shipping delays: Incorrect shipping address Shipping address does not match billing address Payment delay/issue Ordered items may be out of stock if ordered large quantities and our inventory would have to get restocked and customer will be notified as soon as our new shipment has arrived and ship it out to you immediately Severe weather conditions can hold up shipping and deliveries.
RETURNS & EXCHANGES ***
Returns are not accepted for Beaded Items; however.. exchanges are accepted after reviewing the issue if we are able to agree amicable. Exchanges may be accepted within (3) days of purchase upon prior notification via email and/or phone. The buyer pays for shipping charges unless it is a situation where the item got damaged in transit and a claim has now been created/reported. Or we have actually sent you the wrong item by mistake. In that case we will do our best to send you the correct item. PLEASE MAKE SURE that what you are ordering is the size that you NEED. We will not refund nor exchange an item if you have purchased the wrong size by mistake. The reason for this is we loose out on the possibility of receiving the item back damaged or lost in transit and cannot resale the item.
RETURNS ARE ONLY ACCEPTED FOR THE FOLLOWING REASONS:
* The item that you ordered is NOT the item that you received. Meaning its not the same color or style as pictured. Please note that hand-carved items like statues and bateas and opon ifa (tableros) are NEVER the same. They are all custom built and may slightly range in tone and style.
* The item arrived damaged and we cannot replace it because it is a LIMITED EDITION item that is no longer being fabricated or there is no other item it can be exchanged/replaced with.
Refunds/Cancellations are processed in the same form of payment that it was received unless
you have previously arranged it in another way (Store Credit/Gift Certificate) with the CEO or Vice President.
REFUNDS TAKE APPROXIMATELY 7-14 BUSINESS DAYS TO GET APPROVED AND DISBURSED. (PLEASE NOTE SUNDAYS ARE NOT CONSIDERED BUSINESS DAYS FOR BANK
- THE UNITED STATES POSTAL SERVICE ESTIMATED DELIVERY TIME SHIPPING SCHEDULE
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Class of Mail | Estimated Delivery Time | Trackable | Guaranteed |
Express Mail® service (PO to Addressee) | Items are delivered to the addressee (recipient) by noon or 3:00 p.m. the next day, or noon or 3:00 p.m. the second day. | Yes | Yes |
Express Mail® (PO to PO) | Items are available for collection by the recipient by 10:00 a.m. the next day or second day (or next day or second day that the destination Post Office is open for retail business). | Yes | Yes |
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Priority Mail® service / Priority Mail Flat Rate | Typically two to three days to most locations in the US (Specific delivery standards may be available when postage is calculated). This is not a guaranteed service. | No | No |
First-Class Mail® | Estimated delivery time is two to three days. | No | No |
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Parcel Post® | Typically 2 - 9 days in the 48 contiguous states for most origins / destinations. Specific time standards may be available when postage is calculated. Estimated delivery time between Alaska / Hawaii / Puerto Rico and the contiguous 48 states is calculated by entering the origin and destination information into the Postage Price Calculator located in USPS.com. | No | No |
Bound Printed Matter / Media Mail® | For most origins / destinations, specific time standards may be available when postage is calculated. Estimated delivery time between Alaska / Hawaii / Puerto Rico and the contiguous 48 states is calculated by entering the origin and destination information into the Postage Price Calculator located in USPS.com. | No | No |
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Standard Mail® | Estimated Time of Delivery: 2 to 9 days | No | No |